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Frequently Asked Questions
Do I need an appointment for a service assessment?
Yes, you do need an appointment. Your complete estimate can be emailed to you if requested.
Do I need to be present when the work is done?
No, you do not need to be at the property for any exterior work. We will contact you during the job if we have any questions.
Do you use my water?
Yes, we do. Please make sure spigots are in working order by the service date.
How long will you actually take to do the job?
We generally take between 1 – 3 hours to do a home since we have industrial-sized washers that get the job done fast with professional chemicals.
May I request a specific time?
Can I add services at the time of my initial service?
We may be able to accommodate additional services. It will depend on the size and scope of the work. Our technicians can answer any questions, provide information or estimates, and perform the work on the same day in many cases. For those added services that we cannot complete that day, our office will provide available dates for scheduling.
What do I need to do to prepare for the visit?
If there is anything restricting access to the areas that need to be cleaned, we’d appreciate you clearing the way. Other than that, we do a full assessment upon arrival and make sure we communicate any needs with you upfront.
What forms of payment do you accept?
We accept most major credit cards, check or cash at the time of service.
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